The Crisis
When Covenant Church experienced a major data failure, they were facing the potential loss of years of ministry records, member information, and operational data. They needed immediate help—and a long-term solution to prevent this from happening again.
Beyond Recovery
While the immediate priority was recovering the lost data, GXA recognized that Covenant Church needed more than just a quick fix. Their vision for growth required IT infrastructure that could:
- Scale across locations as the ministry expanded nationwide
- Protect critical data with reliable backup and disaster recovery
- Support remote work for staff across multiple sites
- Stay within budget while delivering enterprise-quality reliability
The GXA Solution
GXA implemented a multi-phase approach:
Phase 1: Emergency Recovery
Our team worked quickly to recover as much data as possible from the failed systems, prioritizing the most critical ministry and operational records.
Phase 2: Infrastructure Rebuild
We designed and deployed new infrastructure with redundancy and reliability built in from the start, including:
- Cloud-based systems for accessibility across locations
- Automated backup with offsite replication
- Monitoring and alerting to catch issues early
Phase 3: Ongoing Partnership
Covenant Church now has a dedicated IT partner providing:
- 24/7 helpdesk support for staff
- Proactive maintenance and updates
- Strategic IT planning aligned with ministry growth
- Regular reviews to ensure technology serves the mission
The Outcome
Today, Covenant Church has the IT foundation they need to focus on their mission. With reliable technology and a trusted partner handling the details, leadership can concentrate on what matters most—serving their community and expanding their reach.