Best For Companies With 1-5 IT Staff

Co-Managed IT

We partner with your existing IT team. They maintain frontline support, while we add strategic IT leadership, operational discipline, deeper engineering, security expertise, and 24/7 backup support.

Elevate Your IT Team

Give your IT person superpowers with our vCIO/vITM leadership, specialized engineers, and reliable backup—so they look like the hero, not the bottleneck.

vCIO & vITM Leadership

Your internal IT gets a vCIO to co-create an effective roadmap, budget, and IT/business alignment—and a vITM to enforce standards, reduce noise, and keep day-to-day IT healthy.

Enterprise-Level Expertise on Tap

Access specialists in security, cloud, networking, and compliance without adding headcount. Your team gets senior engineers when they need them, not another full-time hire.

Your IT Person Focuses on High-Value Work

Free your internal IT from living in tickets. They stay front-line support for your users while we take on internal IT initiatives that drive more business value.

Overflow & Escalation Support

When work spikes, issues get hairy, or your IT person is out, our engineers step in for overflow and escalations—without taking the helpdesk away from your team.

Security Operations & gShield

Bring your environment under gShield: enterprise-grade threat detection, response, and governance, designed to reduce real-world risks like email compromise and wire fraud.

Professional Development & Coaching

Your IT team grows with the partnership—ongoing guidance from our vCIO/vITM plus training and knowledge-sharing that helps them level up instead of burn out.

How We Work Together

Clear division of responsibilities. Your team handles what they do best while we fill the gaps.

Task
Your IT Team
GXA
Strategic IT Planning
Daily Help Desk
escalations
Proactive IT Alignment
Infrastructure Support
backup
System Monitoring (NOC)
Security Operations
Vendor Management
shared
Strategic Projects
support
Compliance Management
After-Hours Support

We're Here to Strengthen Your IT Team

The intent of our co-managed IT service is NOT to replace your IT team—but to empower them. When your internal IT team has the right partners, tools, and strategy behind them, the whole operation becomes stronger.

Your IT team keeps doing what they do best and stays the face of IT inside your company. GXA steps in behind the scenes with strategic roadmaps, enterprise-grade security, proactive operational discipline, and specialized engineering depth.

The result? Your leadership sees a more capable, more mature IT function, your internal IT team has real support, and the business gets better outcomes without reshuffling the org chart. Everyone wins.

Ready to Strengthen Your IT Team?

Let's discuss how Co-Managed IT can help your business grow without growing your IT headcount.

Schedule Your Consultation