IT That Accelerates Your Firm's Growth
Your IT should make serving clients easier, not harder. GXA provides strategic IT leadership, financial platform integration, and compliance—handled—so you can focus on what matters: your clients.
21
Years serving Texas financial firms
15 min
Average response time
SOC 2
Type II attested
We support your financial stack:
Bloomberg Schwab Fidelity Salesforce Microsoft 365Is Your IT Accelerating—or Slowing—Client Service?
Financial services firms need IT that keeps up with the pace of client demands. When technology slows you down, it costs you time with clients and creates compliance risk. Here's what we hear from firms before they partner with GXA:
Common Challenges We Solve
These issues may feel like IT problems, but they're really symptoms of missing IT leadership and standards. Here's what we hear from financial services firms before they partner with GXA.
Client Data Scattered Across Systems
Your CRM, portfolio management, and document storage don't talk to each other. Client information lives in silos, creating inefficiency and risk.
- ▸ Manual data entry between portfolio and CRM systems
- ▸ Client documents scattered across email, drives, and portals
- ▸ No single client view for advisors and support staff
- ▸ Onboarding new clients takes days instead of hours
- ▸ Compliance reporting requires pulling from multiple sources
Vendor Complexity Draining Your Time
You coordinate between Bloomberg, Schwab, your phone system, and a dozen other vendors. Every IT issue becomes a game of who's responsible.
- ▸ No single point of contact for IT issues
- ▸ Finger-pointing between vendors when problems arise
- ▸ Software updates breaking integrations with custodians
- ▸ License renewals and contract management falling through cracks
- ▸ Hours lost coordinating between support teams
Multi-Office Technology Inconsistency
Each office has different setups, different equipment, different problems. Staff can't move between locations without relearning systems.
- ▸ No standard workstation or device configuration
- ▸ Inconsistent security controls across branches
- ▸ Different phone systems and conferencing setups
- ▸ New office setup takes weeks instead of days
- ▸ IT support quality varies by location
Compliance Overhead Consuming Resources
SEC, FINRA, state regulators—compliance requirements multiply every year. Documentation, audits, and examinations consume time you should spend with clients.
- ▸ SEC requires cybersecurity incident disclosure within 4 business days
- ▸ Annual compliance documentation incomplete or outdated
- ▸ Audit preparation scrambles before examinations
- ▸ Vendor risk assessments not systematically tracked
- ▸ Staff security training inconsistent or missing
Why Choose GXA for Financial Services
We're not generic IT support. We understand trading hours, compliance requirements, and the specific challenges of keeping financial services firms running smoothly.
Built for Financial Workflows
We understand trading hours, client reporting cycles, and the specific IT needs of financial services—not just generic office setups.
Compliance Expertise
SOC 2 Type II attested. We handle documentation, vendor risk assessments, and audit preparation so you can focus on serving clients.
Reduce Operational Friction
Platform integrations, system reliability, and workflow optimization. Less time fighting technology, more time with clients.
One Team, All Your Vendors
We coordinate across your entire financial services IT ecosystem—custodians, CRM, trading platforms, phones—so you have one point of accountability.
How GXA Helps Financial Services Firms
We focus on platform integration, vendor coordination, and operational efficiency—so your team can deliver excellent client service without IT getting in the way.
Financial Platform Integration
Seamless integration between your CRM, portfolio management, custodians, and document management. We manage the complexity so you focus on clients.
Single Point of Accountability
One team coordinating all your IT vendors. Bloomberg issues, Schwab connectivity, phone problems—one call to GXA, and we handle it.
Standardized Multi-Office IT
Consistent technology experience across all your locations. Same equipment, same security, same support quality—regardless of office.
Compliance Handled for You
SEC and FINRA documentation, vendor risk assessments, and audit preparation—handled. We keep you examination-ready so you can focus on clients.
Security as an Enabler
Protection that doesn't slow you down. SOC 2 Type II attested security, continuous monitoring, and incident response—built into your service.
Strategic IT Planning
Your vCIO builds a 12-month technology roadmap aligned with firm growth. Every IT investment explained and justified. No surprise projects.
What Financial Services Firms Get with GXA
Strategic IT leadership + financial services stack expertise + support built for regulated industries.
Strategic IT Leadership (vCIO) for Financial Services
Executive-level technology planning that accounts for compliance requirements, client data protection, and the unique demands of regulated industries.
Monthly On-Site IT Management (vITM)
Your Virtual IT Manager visits monthly to review standards, address recurring issues, and ensure technology supports—not slows—client service.
Financial Services Stack Expertise
We know Bloomberg, Schwab, Fidelity, Salesforce Financial Services Cloud, and the ecosystem of wealth management IT. Integration and optimization—handled.
Vendor Management
We handle your custodian integrations, phone systems, trading platforms, and software renewals. One point of contact for all your IT vendors.
Predictable IT Budgets
Know your IT spend for the entire year before January. No surprise invoices. One predictable monthly investment you can plan around.
15-Minute Response Time
When markets are open, your systems need to work. Average 15-minute response. 24/7/365 availability. Same-day resolution on critical issues.
The Virtual IT Department Model
What makes GXA different from other MSPs? We don't just provide support—we provide IT leadership.
Your vCIO: Strategy & 12-Month Roadmap
Your Virtual CIO connects technology to your firm's objectives. Quarterly reviews, annual IT budgets, and a 12-month roadmap that accounts for growth, compliance, and operational efficiency.
- • Long-term technology planning
- • Budget development and cost optimization
- • Compliance strategy alignment
- • Executive-level IT partnership
Your vITM: Health & Standards
Your Virtual IT Manager owns day-to-day IT health. Monthly on-site visits, standards enforcement, and proactive issue resolution—before problems impact client service.
- • Monthly on-site visits
- • Standards enforcement across locations
- • Reduces recurring IT issues
- • Protects vCIO from firefighting
Compliance Documentation Handled
You know compliance is important. But you became a financial advisor to help clients, not to manage IT audits. GXA handles the IT side of compliance so you can focus on what matters—with the SEC's 4-day disclosure requirement, you need IT that's examination-ready at all times.
SOC 2
Type II Attested Security
Audit-Ready
Documentation & Controls
24/7
Security Monitoring
Frequently Asked Questions
Common questions from financial services firms considering a partnership with GXA.
How do you handle SEC and FINRA compliance requirements?
We provide complete compliance IT support including documentation, vendor risk assessments, access controls, and audit preparation. Our SOC 2 Type II attestation demonstrates security controls that satisfy examiner requirements. When regulators come calling, you're ready.
Can you support our specific financial platforms?
Yes. We have experience with Bloomberg, Schwab, Fidelity, TD Ameritrade, Salesforce Financial Services Cloud, Redtail, and many other financial services platforms. We handle integration, optimization, and coordination with your vendors.
What's your response time during market hours?
Average 15-minute response for critical issues. When markets are open and client assets are at stake, we prioritize accordingly—available 24/7/365 with same-day resolution on critical problems.
How do you handle multi-office firms?
We standardize technology across all your locations so staff can work from any office seamlessly. Same equipment, same security controls, same support quality everywhere.
How We Work Together
A proven process for smooth onboarding and continuous improvement:
Discovery
We learn your business, goals, and high-level IT and security gaps.
Onboarding
We deploy our tools, document your environment, complete a deep assessment, deliver a gap report, and transition support to GXA.
Strategic Planning
Your vCIO builds a 12-month IT and security roadmap aligned with your objectives and budget.
Optimization
We execute the roadmap and continuously refine standards—so IT gets cleaner, quieter, and more strategic over time.
Ready for IT That Supports Firm Growth?
Your firm's growth depends on reliable technology. Let's make sure your IT is an asset that accelerates client service—not a barrier that slows it down.