IT That Accelerates Your Growth
Reliable, coordinated, and strategic—whether in the main office, a closing room, or supporting agents in the field. We keep real estate teams productive so you can focus on closing deals.
21
Years serving Dallas-Fort Worth
15 min
Average response time
SOC 2
Type II attested
We support your real estate stack:
Salesforce Follow Up Boss Yardi AppFolio DocuSign SkySlopeIs Your IT Keeping Up with Your Deal Flow?
Real estate firms need IT that moves as fast as their transactions. When technology slows you down, it costs you deals, client confidence, and growth. Here's what we hear from firms before they partner with GXA.
Transaction Technology Slowing Closings
When CRMs lag, e-signature platforms time out, or MLS access fails at the closing table, deals stall and clients lose confidence.
- ▸ CRM performance issues during peak listing periods
- ▸ E-signature platform failures during critical closings
- ▸ MLS/CRE platform slowdowns when pulling comps
- ▸ Document management systems not syncing across locations
- ▸ No proactive monitoring to catch issues before they impact deals
Multi-Office Coordination Gaps
Agents, staff, and leadership work from multiple offices, closing rooms, and remote locations. Inconsistent technology creates friction.
- ▸ Different setups and configurations across office locations
- ▸ Unreliable Wi-Fi in closing rooms and satellite offices
- ▸ No unified approach to device management
- ▸ Agents can't access systems reliably from the field
- ▸ Each office solving IT problems differently
Agent Technology Support Challenges
New agents need to be productive immediately. Technology issues drive frustration and impact their ability to close deals.
- ▸ Inconsistent onboarding experience for new agents
- ▸ License provisioning delays for CRM and MLS tools
- ▸ No standard device configuration or setup process
- ▸ Agents productive in weeks, not days
- ▸ Support tickets that don't get resolved quickly
CRM and Platform Integration Issues
Your CRM, MLS, property management, and accounting systems don't talk to each other. Manual workarounds waste time and create errors.
- ▸ Manual data entry between CRM and accounting
- ▸ No single source of truth for client information
- ▸ Document management disconnected from transaction platforms
- ▸ Commission tracking requires spreadsheet workarounds
- ▸ Reporting requires pulling data from multiple systems
Why Choose GXA for Real Estate
We're not generic IT support. We understand real estate workflows, multi-office operations, and the specific challenges of keeping distributed teams productive.
Built for Multi-Office Operations
We baseline and tune your systems for the way real estate teams actually work—not a generic office setup.
Reduce Deal Delays from IT Issues
Platform reliability, connectivity, and coordination that works. Less time fighting technology, more time closing deals.
Uptime During Critical Transactions
When a closing is 24 hours away, your IT can't fail. We maintain reliability when it matters most.
Your Entire Real Estate Stack, Coordinated
CRM, MLS, property management, e-signature, accounting—we coordinate across your entire technology ecosystem.
How GXA Helps Real Estate Teams
We focus on transaction uptime, platform performance, secure collaboration, and multi-location readiness—so your teams can close deals without IT getting in the way.
Fast, Reliable Transaction Technology
Optimized infrastructure for CRMs, MLS platforms, and e-signature tools. Your systems work smoothly when deals are on the line.
Multi-Location Connectivity
Reliable, secure access from every office, closing room, and remote location. Agents stay productive wherever they work.
Real Estate Platform Integration
We coordinate across your entire stack—CRM, MLS, property management, accounting—so data flows without manual intervention.
Streamlined Agent Onboarding
New agents are productive day one. Devices configured, licenses ready, platform access granted—every time, the same way.
Security as an Enabler
Protection that supports your business—wire fraud defense, secure document sharing, and client data protection without slowing you down.
Strategic IT Leadership (vCIO)
Your vCIO plans technology investments around deal cycles and growth. No surprises when you expand or open new offices.
What Real Estate Firms Get with GXA
Strategic IT leadership + real estate stack expertise + support built for transaction-focused work.
Strategic IT Leadership (vCIO) for Real Estate
Executive-level technology planning that accounts for deal cycles, multi-location operations, and the fast-paced nature of real estate transactions.
Monthly On-Site IT Management (vITM)
Your Virtual IT Manager visits monthly to review reliability and performance, address recurring issues, and ensure your technology supports—not slows—deal flow.
Real Estate Stack Expertise
We know your CRM, MLS, property management, and transaction platforms. License management, integration, and optimization—handled.
Mobile & Field Support
Secure access from any location—offices, closing rooms, showings. Your mobile workforce stays connected and productive.
Predictable IT Budgets
Know your IT spend for the entire year before January. No surprise invoices when you hire new agents or expand locations.
15-Minute Response Time
When a closing is on the line, you can't wait for IT support. Average 15-minute response. 24/7/365 availability.
The Virtual IT Department Model
What makes GXA different from other IT providers? We don't just provide support—we provide IT leadership.
Strategic IT Leadership (vCIO)
Your Virtual CIO connects technology to your business plan. Quarterly reviews, annual IT budgets, and a 12-month roadmap that accounts for deal cycles and expansion plans.
- • Long-term technology planning aligned to growth
- • Budget development and cost optimization
- • Digital transformation guidance
- • Executive-level IT partnership
Monthly On-Site IT Management (vITM)
Your Virtual IT Manager owns day-to-day IT health. Monthly on-site visits, reliability and performance checks, and proactive issue resolution—before problems impact closings.
- • Monthly on-site visits
- • Reliability and performance enforcement
- • Reduces recurring IT issues
- • Protects vCIO from firefighting
Who We Serve
We support real estate organizations across Dallas-Fort Worth and beyond, including:
Commercial Real Estate
Brokerages, property management, investment and development firms
Appraisal Firms
Single-office and multi-location teams
Title & Escrow Companies
Closing offices, remote notaries, document coordination teams
Membership & Industry Associations
Realtor boards, advocacy organizations, and professional networks
Proven Results in Real Estate
Briggs Freeman Sotheby's International Realty
Challenge: When Briggs Freeman joined the Sotheby's International Realty system, they needed IT infrastructure that could support rapid growth and a predominantly mobile workforce. Agents spend 80% of their time in the field, requiring instant access to property data, market comps, and client information.
Solution: GXA provided mobile-first infrastructure, strategic IT leadership aligned with business growth, and 24/7 support that ensures deals close on time regardless of location.
500%
Bandwidth Increase
$0
Additional Cost
80%
Mobile Workforce Supported
"GXA had the technical support expertise and capacity to help improve Briggs Freeman's IT infrastructure in a timely manner. GXA's consultants speak the language of both business and IT and had the business acumen necessary to link our company's strategies to IT strategies."
Frequently Asked Questions
Common questions from real estate firms considering a partnership with GXA.
How does GXA support real estate firms differently than a typical IT provider?
We understand that real estate moves fast and timing impacts revenue. Our Virtual IT Department model gives you strategic leadership (vCIO) planning technology around your deal cycles, an IT manager (vITM) on-site monthly ensuring reliability and performance, and a support team that responds in an average of 15 minutes. Most IT providers just react to tickets—we proactively manage your technology to prevent issues before they impact closings.
Can you support multiple office locations and remote agents?
Absolutely. We specialize in multi-location real estate operations. We standardize technology across all your offices, ensure reliable connectivity in closing rooms and satellite locations, and provide secure access for agents working from showings, home offices, or anywhere else. Everyone gets the same experience regardless of location.
What if we already have an internal IT person?
Our Co-Managed IT model works alongside your internal IT team. They continue handling day-to-day user support while we provide the strategic leadership, reliability and performance oversight, security expertise, and project depth they don't have time for. Your internal IT gets access to our tools and training, plus a team to escalate complex issues to.
How quickly can you respond when something breaks during a closing?
Our average response time is 15 minutes, and we provide 24/7/365 support. For critical issues—like a system failure during an active closing—we prioritize immediate response. You'll reach a real technician, not a voicemail, whenever you need us.
How We Work Together
A proven process for smooth onboarding and continuous improvement:
Discovery
We learn your business, goals, and high-level IT and security gaps.
Onboarding
We deploy our tools, document your environment, complete a deep assessment, deliver a gap report, and transition support to GXA.
Strategic Planning
Your vCIO builds a 12-month IT and security roadmap aligned with your objectives and budget.
Optimization
We execute the roadmap and continuously refine standards—so IT gets cleaner, quieter, and more strategic over time.
Ready for IT That Supports Your Growth?
Your deals, your expansion plans, and your client relationships depend on reliable technology. Let's make sure your IT accelerates your growth instead of holding it back.