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Briggs Freeman Sotheby's International Realty

How a premier Dallas real estate firm transformed their IT operations to support growth and deliver the reliability their high-end clients expect.

Briggs Freeman Sotheby's International Realty

The Challenge

As one of Dallas's premier luxury real estate firms, Briggs Freeman Sotheby's International Realty needed IT infrastructure that matched the caliber of service they provide to their clients. Managing multiple office locations with growing agent counts required reliable, secure technology that wouldn't interrupt critical transactions.

The Solution

GXA implemented a comprehensive managed IT solution including unified network infrastructure across all locations, proactive monitoring and maintenance, enhanced security protocols to protect sensitive client data, and strategic IT planning aligned with the firm's growth objectives. A dedicated vCIO provides ongoing strategic guidance.

The Results

Measurable outcomes that made a difference

1

Unified IT across all office locations

2

Enhanced data security for client transactions

3

Reliable infrastructure supporting agent productivity

4

Strategic IT roadmap aligned with business growth

The Partnership

Briggs Freeman Sotheby’s International Realty represents the pinnacle of luxury real estate in the Dallas-Fort Worth market. When you’re helping clients buy and sell properties worth millions of dollars, technology failures aren’t just inconvenient—they can cost deals.

Why GXA

The firm needed more than just IT support. They needed a technology partner who understood the unique demands of the real estate industry and could provide:

  • Always-on reliability for agents working across multiple locations
  • Security that protects sensitive client financial information
  • Scalability to support the firm’s continued growth
  • Strategic guidance to leverage technology as a competitive advantage

The GXA Approach

GXA deployed a fully managed IT solution that treats Briggs Freeman’s technology as a strategic asset, not just infrastructure to maintain. This includes:

  • Proactive monitoring that catches issues before they impact agents
  • Unified communications connecting all office locations seamlessly
  • Cloud solutions enabling agents to work securely from anywhere
  • Regular strategic reviews with leadership to align IT investments with business goals

Ongoing Success

The partnership continues to evolve as Briggs Freeman Sotheby’s grows. With GXA handling the technology, the firm’s leadership can focus on what they do best—serving their clients and growing their business.

"GXA has been instrumental in helping us scale our technology infrastructure while maintaining the reliability and security our clients expect."

Mike McMahon

COO, Briggs Freeman Sotheby's International Realty

Ready to Achieve Similar Results?

Let's discuss how GXA can help transform your IT operations and drive real business outcomes.