Nonprofit IT Solutions

IT That Accelerates Your Mission

Your mission is too important for IT distractions. GXA provides nonprofit-friendly IT solutions that protect donor trust, maximize limited budgets, and let your team focus on the work that matters.

21

Years serving Dallas-Fort Worth

15 min

Average response time

SOC 2

Type II attested

We support your nonprofit stack:

Microsoft 365 QuickBooks Bloomerang Salesforce NPSP VolunteerHub

Common Challenges We Solve

These issues may feel like IT problems, but they're really symptoms of missing IT leadership and strategic planning. Here's what we hear from nonprofits before they partner with GXA.

Donor Data Management Complexity

Multiple systems storing donor information with no single source of truth. Staff waste time reconciling data instead of building relationships.

  • Donor records scattered across CRM, accounting, and email
  • Manual data entry between disconnected systems
  • No visibility into complete donor history
  • Duplicate records and data quality issues
  • Difficulty generating accurate reports for board

Limited IT Budget and Staff

Every dollar must go toward programs, not overhead. Most nonprofits can't justify a full-time IT person but still need reliable technology.

  • No dedicated IT staff or part-time only
  • Board scrutiny on every administrative expense
  • Volunteers filling IT gaps without expertise
  • Reactive break-fix approach creates disruptions
  • Technology decisions made without strategic guidance

Technology Gaps Slowing Programs

Outdated systems and disconnected tools slow down the work that matters. Staff struggle with technology instead of focusing on mission delivery.

  • Aging computers and equipment past end-of-life
  • Software not designed for nonprofit workflows
  • No mobile access for field staff
  • Email and collaboration tools underutilized
  • Grant reporting requires manual data gathering

Remote and Hybrid Work Challenges

Program staff, volunteers, and leadership need to work from anywhere. But secure, reliable remote access isn't set up properly.

  • Staff using personal devices without security
  • No VPN or secure access to donor systems
  • Collaboration gaps between office and field
  • Video conferencing reliability issues
  • Remote volunteers can't access needed resources

Why Choose GXA for Nonprofits

We're not generic IT support. We understand nonprofit budgets, board expectations, grant requirements, and the mission-driven nature of your work.

❤️

We Understand Mission-Driven Work

Through GXA Cares, we've supported organizations serving communities in need. We get why every IT dollar must advance your mission.

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Budget-Conscious Solutions

We maximize nonprofit discounts, optimize licensing, and build IT plans that respect the reality of nonprofit budgets.

🛡️

Donor Trust Protected

SOC 2 Type II attested security operations. When donors ask about data protection, you have real answers.

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Every Dollar Justified

Transparent pricing, detailed budgets, and clear explanations for your board and auditors. No hidden costs.

We're Part of the Community Too

Through GXA Cares, we've supported organizations serving communities in need—from local Dallas initiatives to international medical camps serving over 350 children in Kenya through our partnership with Joy Divine Children's Organization.

We understand the nonprofit mission because we live it. Your success is our success.

Learn About GXA Cares

How GXA Helps Nonprofits

We focus on mission acceleration, donor data management, budget optimization, and enabling your team to do more with technology.

Streamlined Donor Management

Integrated systems that give you a complete view of every donor. Less time on data entry, more time building relationships that fund your mission.

Microsoft 365 Nonprofit Optimization

Get the most from discounted Microsoft licensing with proper setup, training, and security. Collaboration tools that actually work for your team.

Donor Data Protection (Handled)

SOC 2 Type II attested security operations protect donor trust. Encryption, access controls, and monitoring—handled without complexity.

Remote Work Enablement

Secure access from anywhere for staff, volunteers, and board members. Your mission doesn't stop at the office walls.

Grant Compliance Support

Meet IT requirements for federal, state, and foundation grants with proper documentation and controls that satisfy auditors.

Predictable IT Budgets

Know your IT spend for the entire fiscal year. Every dollar explained to your board. No surprises that compete with program funding.

What Nonprofits Get with GXA

Strategic IT leadership + enterprise security at nonprofit pricing + support built for mission-driven organizations.

Strategic IT Leadership (vCIO) for Nonprofits

Your vCIO understands grant cycles, board expectations, and the unique demands of mission-driven organizations. Technology investments aligned with your strategic plan.

Monthly On-Site IT Management (vITM)

Your Virtual IT Manager owns day-to-day IT reliability and performance. Monthly on-site visits, proactive issue resolution, and hands-on support.

Enterprise Security at Nonprofit Pricing

SOC 2 Type II attested operations. Donor data protection. Security awareness training. Protection that matches donor expectations without enterprise costs.

15-Minute Response Time

When your systems fail, your mission stalls. Average 15-minute response. 24/7/365 availability for critical issues.

Staff and Volunteer Support

Friendly helpdesk support for staff at all technical levels. We help volunteers get connected and productive without frustration.

Board-Ready Reporting

Clear IT status reports and budget visibility for your board. Demonstrate responsible stewardship of technology investments.

The Virtual IT Department Model

What makes GXA different from other IT providers? We don't just provide support—we provide IT leadership.

Strategic IT Leadership (vCIO)

Your Virtual CIO connects technology to your strategic plan. Quarterly reviews, annual IT budgets, and a roadmap that accounts for grant cycles and board expectations.

  • • Long-term technology planning aligned with mission
  • • Budget development with board-ready explanations
  • • Digital transformation guidance
  • • Executive-level IT partnership

Monthly On-Site IT Management (vITM)

Your Virtual IT Manager owns day-to-day IT reliability and performance. Monthly on-site visits, proactive issue resolution—before problems disrupt programs.

  • • Monthly on-site visits
  • • Reliability and performance ownership
  • • Reduces recurring IT issues
  • • Hands-on relationship with your team

Frequently Asked Questions

Common questions from nonprofits considering a partnership with GXA.

How do you handle nonprofit budgets and grant cycles?

Your vCIO builds IT budgets around your fiscal year and grant cycles. We understand that every dollar must be justified to donors and board members, and we help you explain IT investments in terms they understand.

Can you help with Microsoft 365 nonprofit licensing?

Yes. We help you maximize nonprofit discounts, properly configure Microsoft 365 for your workflows, and train staff to actually use the tools. Many nonprofits are underutilizing licenses they already have.

How do you protect donor data?

Our operations are SOC 2 Type II attested. We implement encryption, access controls, security awareness training, and monitoring. When donors ask how their information is protected, you have real answers.

Do you support remote staff and volunteers?

Absolutely. We set up secure remote access, collaboration tools, and support for staff and volunteers working from anywhere. Your mission doesn't stop at the office.

How We Work Together

A proven process for smooth onboarding and continuous improvement:

1

Discovery

We learn your business, goals, and high-level IT and security gaps.

2

Onboarding

We deploy our tools, document your environment, complete a deep assessment, deliver a gap report, and transition support to GXA.

3

Strategic Planning

Your vCIO builds a 12-month IT and security roadmap aligned with your objectives and budget.

4

Optimization

We execute the roadmap and continuously refine standards—so IT gets cleaner, quieter, and more strategic over time.

Ready for IT That Accelerates Your Mission?

Your mission deserves technology that enables, not distracts. Let's talk about how we can help your nonprofit do more good.