Solutions
Your Business Is Growing. Your IT Isn't.
What worked at 30 employees doesn't work at 75, 150, or 300. You need IT infrastructure and support that scales with your ambitions—not an MSP that cracks under pressure.
The Growth Trap Most Businesses Don't See Coming
You started with basic IT support from a local MSP. It worked fine when you were smaller. But at 50, 100, or 200+ employees? Your IT vendor can't keep up, and everything starts to break.
When You Were Smaller
- Your MSP could handle your ticket volume
- Basic network equipment worked fine
- Security was relatively simple
- Manual onboarding was manageable
As You've Grown
- Your IT vendor is drowning in tickets
- Network bottlenecks cause outages
- Security becomes mission-critical
- Onboarding chaos hurts productivity
The infrastructure and support model that got you here won't get you there.
What These Growing Pains Really Cost You
Revenue Loss
Every outage costs you sales opportunities and damages customer relationships. Frequent IT issues slow down deal cycles and make your business look unprofessional.
Employee Frustration
Your team spends hours battling IT problems instead of serving customers. Top performers leave when tools don't work, and new hires question their decision to join.
Competitive Disadvantage
While you're struggling with basic infrastructure, competitors are scaling smoothly and winning market share with technology that just works.
Scaling Stalls
Growth creates IT demands faster than you can respond. You hit a ceiling where adding more people makes things worse, not better.
Why Growing Companies Need a Real IT Department, Not Just an MSP
Most of our best clients didn't start with GXA—they outgrew their original MSP. They had someone answering tickets, but no one owning the roadmap, security posture, or how systems and AI should evolve as the business scaled.
The difference between surviving growth and thriving through it isn't just better tools—it's having a Virtual IT Department behind you, not just "IT support" reacting to whatever breaks next.
How GXA Scales IT With Your Business
We've helped hundreds of growing Texas businesses move from basic IT support to a true Virtual IT Department, so IT becomes a driver for scale—not something you're constantly fighting.
Virtual CIO Strategy
Technology roadmap aligned with your growth plans. Your vCIO ensures IT investments enable expansion instead of reacting to emergencies.
Virtual IT Manager
Regular on-site visits (at least 1 day a month) ensure your infrastructure stays ahead of growth. Your vITM owns reliability and performance—not just firefighting.
Scalable Infrastructure
Cloud-based systems, enterprise-grade security, and redundant architecture built to scale—not just where you are today.
gShield Security
Enterprise-grade security stack including MDR, SOC monitoring, and phishing simulation—protecting you from threats that grow as fast as you do.
Single Point of Accountability
No more vendor finger-pointing. We own all IT outcomes—your network, security, cloud systems, and user support under one roof.
15-Minute Response Time
24/7/365 support means issues get resolved before they cascade into outages. Your employees stay productive, and your customers stay happy.
Proactive Monitoring
24/7 Network Operations Center (NOC) catches problems before users notice. We fix issues while you sleep, not after you complain.
Built for Growing Businesses
Whether you need a full Virtual IT Department or a partner to strengthen your existing IT team, we have a solution that scales with you as you grow.
Fully Managed IT
Complete Virtual IT Department—strategy, operational discipline, gShield security and 24/7 support. Ideal for businesses with no internal IT team.
- 24/7/365 help desk and user support
- Dedicated Virtual IT Manager (vITM)
- Virtual CIO strategic planning
- Monthly on-site visits
- Proactive monitoring and management
Co-Managed IT
Strengthen your existing IT team with senior expertise and 24/7 escalation support. Your team handles front-line support; we handle the rest.
- 24/7 Tier 2/3 escalation support
- Dedicated Virtual IT Manager (vITM)
- Senior technical consultant (vCIO-level)
- Monthly on-site collaboration
- Enterprise tools and training
Years in Business
Problems Solved in 2025
Average Response Time
Ready to Scale IT With Your Business?
Let's assess your current infrastructure and build a roadmap for scalable, reliable technology that supports your next stage of growth.
Schedule Your IT Growth Assessment