Fully Managed IT
We become your entire IT department. Strategic leadership, operational discipline, gShield security and 24/7 support—all under one predictable monthly investment.
Everything You Need in an IT Department
From strategic planning to help desk support, we handle it all so you can focus on growing your business.
Strategic vCIO Leadership
A dedicated virtual CIO plans your technology roadmap 12 months ahead, aligning IT with business goals.
Virtual IT Manager
Your vITM owns day-to-day IT health and standards—driving consistency, reducing recurring issues, and coordinating vendors so nothing falls through the cracks.
24/7 Support & Engineering
15-minute average response time with experienced engineers across cloud, network, security, and applications.
Proactive Monitoring
AI-powered monitoring detects and resolves issues before they impact your business.
gShield Security Operations
Enterprise-grade security including 24/7 managed detection & response, threat monitoring, and vulnerability scanning.
Backup & Disaster Recovery
Comprehensive backup solutions and disaster recovery to protect your critical data and systems.
3rd Party Vendor Management
We coordinate all your outside IT vendors—internet, phones, copiers, cloud services—handling contracts, renewals, and issue resolution.
White Glove IT Procurement
We manage hardware and software purchasing, vendor negotiations, receiving, inspection, and inventory tracking.
Workstation Provisioning
Professional computer setup including imaging, configuration, and secure deployment—delivered onsite or shipped to remote employees.
What's Included
One predictable monthly fee covers everything. No surprise bills, no nickel-and-diming.
- Dedicated vCIO for strategic planning
- Virtual IT Manager for day-to-day IT health & standards
- 24/7 support & engineering with 15-min response
- All endpoint and server management
- Network monitoring and management
- gShield security stack (MDR, SOC, email security)
- Backup and disaster recovery
- 3rd party vendor management and coordination
- White glove IT hardware & software procurement
- Workstation provisioning (billable)
- Quarterly business reviews
- Technology roadmap planning
Ready to simplify IT?
Get a customized proposal based on your business size, industry, and technology needs.
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Why We're Different
Most MSPs answer tickets. We run your IT like we own it—because to us, we do.
Monthly Proactive On-Site Visits
Your Virtual IT Manager is on-site monthly—not to fix issues, but to reduce them: meeting with your team, reviewing standards, cleaning up recurring problems at the root, and making sure your IT environment stays stable and consistent.
Single Point of Accountability
Your vITM is your clear owner for IT—one accountable leader who coordinates vendors, aligns teams, and makes sure issues get resolved instead of bounced around.
Automatic Vendor Rate Shopping
We continuously shop your telecom, software, and hardware vendors to find savings. When we find a better deal, we switch you—automatically.
White Glove Procurement
We manage all IT equipment purchasing—from quote to delivery. Receiving, inspection, and inventory tracking all handled at our office before deployment.
Incident Reports with Root Cause
Every significant incident gets a detailed report with root cause analysis. No mysteries—just clear explanations and prevention steps.
Stop Managing IT. Start Growing Your Business.
Join hundreds of Texas businesses who've handed IT to GXA—and never looked back.
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