For CFOs & Financial Leaders

Finally Know What You're Paying For

Stop deciphering cryptic IT invoices and defending surprise expenses. Get predictable monthly costs, transparent pricing, and IT budget documentation you can actually present to the board.

Certified

SOC 2 Type II

Since 2019

ISO 9001

21

Years in Business

All-Inclusive

Pricing Model

Questions CFOs Are Asking

Before signing with any IT provider, finance leaders want answers to these critical questions.

Compliance & Audit Readiness

"Patient data security is non-negotiable. How will you guarantee HIPAA compliance and protect us from audit findings?"

— Healthcare CFO

SLA Accountability

"Every minute of downtime costs thousands in lost production. What are your SLA guarantees, and what happens if you miss them?"

— Manufacturing CFO

Pricing Transparency

"We've been burned by hidden fees before—surprise invoices that blew our quarterly budget. What exactly is included in your pricing?"

— Professional Services CFO

GXA has answers for all of these. Keep reading to see how.

What Finance Leaders Need from IT Partners

Based on conversations with CFOs across industries, these are the three outcomes that matter most.

1

Budget Predictability & Cost Control

Convert unpredictable IT expenses into a stable, forecastable operating cost. Know exactly what you're paying before you sign.

The Problem: Surprise invoices, hidden fees, and unpredictable IT costs that blow quarterly budgets

GXA Solution: All-inclusive fixed monthly fee with clear scope documentation—no hourly charges, no surprises

12-month budget accuracy, zero surprise expenses, defensible IT spend

2

Measurable ROI & Value Justification

IT spend should be a strategic investment with quantifiable returns, not an unexplainable expense you defend to the board.

The Problem: Can't justify IT costs to stakeholders—reports full of technical jargon instead of financial metrics

GXA Solution: Quarterly business reviews with ROI tracking, cost savings documentation, and risk quantification

Board-ready reporting, documented value delivery, defensible investment case

3

Risk Reduction & Compliance Confidence

Sleep better knowing your IT partner has the certifications, controls, and expertise to keep you audit-ready.

The Problem: Unclear security posture, compliance anxiety, and audit scrambles

GXA Solution: SOC 2 Type II and ISO 9001 certified operations with compliance support for HIPAA, PCI, and more

Audit-ready IT, reduced cyber insurance premiums, compliance peace of mind

The GXA Difference for CFOs

Budget clarity built into the partnership—not vague promises, but concrete financial outcomes.

Transparent Pricing Model

All-inclusive per-user pricing. No hourly surprises, no scope creep fees, no hidden charges. One predictable monthly cost.

SLA-Backed Accountability

15-minute average response time with documented performance metrics. Clear commitments, measurable results.

Proactive Cost Optimization

We automatically rate-shop ISP renewals, SaaS subscriptions, and vendor contracts. Savings found at every renewal.

Board-Ready Reporting

Financial language, not tech jargon. Quarterly reviews that translate IT metrics into ROI, risk reduction, and cost savings.

"One Invoice, One Partner"

When you have multiple IT vendors, you pay for finger-pointing. One vendor blames another. Nobody takes ownership. Meanwhile, you're paying for delays and confusion.

With GXA, you get a single point of accountability. One partner owns the outcome. One invoice to track. One relationship to manage. When something goes wrong, we fix it—no excuses, no blame-shifting.

This accountability model is why CFOs appreciate working with us: predictable costs, clear ownership, no financial surprises.

What's Included in One Invoice:

24/7/365 helpdesk support
Dedicated vCIO (strategy & roadmap)
Dedicated vITM (monthly on-site visits)
Vendor management & rate shopping
All IT management tools & platforms
Procurement services

Security services (gShield) available as add-on based on risk profile.

Is It Time to Evaluate Your IT Partner?

CFOs typically start looking for a new IT provider when one of these situations hits.

Surprise invoice blew your quarterly budget

Hidden fees and scope creep charges turned predictable IT into a budget nightmare.

Fix Budget Unpredictability

Upcoming audit and not sure you'll pass

Compliance requirements are getting stricter, and your current IT can't prove readiness.

Get Audit Ready

Board asking for IT ROI justification

Stakeholders want to know what they're getting for the IT investment, and you don't have good answers.

Calculate IT ROI

Current provider can't explain your bill

When you ask what you're paying for, you get technical jargon instead of clear answers.

Get Transparent Pricing

Security incident exposed financial risk

A breach or near-miss revealed gaps in your IT security that could cost millions.

Strengthen Security

10 Financial Due Diligence Questions for IT Providers

Use this checklist to evaluate whether your IT partner provides the budget clarity and transparency CFOs need.

0 of 10 questions answered0% complete

Is their pricing truly all-inclusive with no hidden fees?

Budget

Can they provide a 12-month IT budget forecast?

Budget

Do they offer board-ready reporting in financial terms?

Transparency

Are their SLAs measurable with clear accountability?

Accountability

Do they proactively negotiate vendor contracts on your behalf?

Budget

Are they SOC 2 and/or ISO certified?

Compliance

Can they support your industry's compliance requirements?

Compliance

Is there a single point of accountability—not vendor finger-pointing?

Accountability

Do they provide quarterly ROI reviews with documented value?

Transparency

Can you exit the contract without data hostage scenarios?

Transparency

Your Financial Assessment

Start your financial due diligence

Budget
Transparency
Compliance
Accountability

What to Expect: Before & After GXA

Typical IT Provider

Hidden fees and surprise invoices
IT budget is guesswork based on last year
Multiple vendors, multiple invoices
Vendor finger-pointing when issues arise
Reports full of technical jargon
Surprise hardware replacement costs
Security sold as fear-based upsells
No exit strategy, data held hostage

GXA Transparent Pricing

Budget clarity guaranteed

All-inclusive pricing, no surprises
12-month IT roadmap with detailed budget
Single monthly invoice, one partner
Single point of accountability
Board-ready financial documentation
Planned refresh cycles in annual budget
Risk-aligned security investment
Clear transition support, your data is yours

What Business Leaders Say

Mike McMahon

COO, Briggs Freeman Sotheby's International Realty

Real Estate

"GXA's consultants speak the language of both business and IT and had the business acumen necessary to link our company's strategies to IT strategies."

Tony Montez

IT Director, Covenant Church

Multi-Campus Organization

"GXA's quick response, depth of knowledge, and customer-first attitude have made them a valued partner in managing our multi-campus technology infrastructure."

Calculate Your IT Cost Savings

See how predictable IT pricing could impact your bottom line. Enter your numbers to get a custom analysis.

Step 1 of 4: Company Profile25% complete

Tell us about your company

Why CFOs Trust GXA

SOC 2 Type II

Independently verified security controls

ISO 9001:2015

Quality management certification since 2019

CISSP Leadership

George Makaye, President & CEO

Microsoft Partner

Modern Work SMB Solutions Partner

21 Years

Serving Texas businesses since 2004. Three-time Inc. 5000 honoree. We've navigated every technology cycle and helped hundreds of companies achieve budget clarity through strategic IT leadership.

Compliance Support: We help clients achieve and maintain HIPAA, PCI-DSS, and SOC 2 readiness. Our own SOC 2 Type II attestation and ISO 9001 certification mean we follow the same rigorous standards we help you meet.

Questions CFOs Often Ask

How do you guarantee no hidden fees or surprise charges?

Our pricing is all-inclusive and documented in a clear statement of work before you sign. One fixed monthly fee covers everything: 24/7 support, dedicated vCIO, monthly on-site visits, vendor management, and all IT tools. No hourly charges, no scope creep fees, no surprises. If something isn't explicitly listed as an add-on, it's included.

What's included vs. what costs extra?

Included: 24/7/365 helpdesk, dedicated vCIO for strategy, dedicated vITM for day-to-day IT health and standards, NOC monitoring, server/network administration, vendor management, procurement services, and all IT management platforms. Optional add-ons: gShield security services (MDR, SOC, vCISO) are quoted separately based on your risk profile and compliance requirements.

How do you help us prepare for compliance audits?

We provide documented controls, access logs, security policies, and evidence packages required for audits. Our SOC 2 and ISO 9001 certifications mean we follow the same rigorous standards we help you achieve. We support HIPAA, PCI-DSS, and SOC 2 readiness with 21 years of experience in regulated industries.

What happens if you don't meet your SLA commitments?

Our SLAs include measurable metrics: 15-minute average response time for critical issues, documented resolution times, and regular performance reporting. We provide quarterly reviews showing our actual performance against SLA targets. If we consistently miss commitments, our contract includes clear provisions for remediation or exit.

How do you prove ROI on IT investment?

Every quarter, your vCIO presents a business review in financial terms: cost savings achieved through vendor negotiations, efficiency gains quantified in hours and dollars, security incidents prevented and their potential cost, and planned investments with projected returns. We give you the documentation you need to defend IT spend to stakeholders.

Ready for IT Budget Clarity?

Get predictable pricing, transparent documentation, and a partner who speaks your financial language. Schedule a CFO-focused consultation to see the difference.

30-minute consultation. No pressure. Just honest answers about whether we're the right fit.

Or call directly: (972) 630-3323