For CEOs & Business Leaders
Is IT Holding Your Business Back—Or Propelling It Forward?
You built a successful company. Your IT partner should help you grow it—not create constant headaches, surprise bills, and security worries. Get strategic IT leadership that speaks your language.
Attested
SOC 2 Type II
21
Years in Business
44,810
Problems Solved
15 min
Response Time
Sound Familiar?
What We Hear From CEOs Every Day
"I don't know what I'm paying for or why my IT costs keep changing."
"We keep having the same IT issues over and over. Nothing ever gets fixed permanently."
"I'm not getting any strategic guidance on technology or AI—my IT provider just fixes things when they break."
If any of these resonate, you're not alone. There's a better way.
What Growth-Minded CEOs Need Now
Based on conversations with hundreds of business leaders, these are the three things that matter most.
Security That Enables Growth
Security shouldn't slow your business down. The right IT partner makes security invisible to your team while keeping threats at bay—so you can pursue opportunities without fear.
Pain point: Current reality: Constant worry about breaches, unclear security posture, reactive firefighting
GXA: GXA: A structured security program. SOC 2–attested, 24/7 SOC monitoring, proactive threat detection, and CISSP-led security leadership—not just a pile of tools.
Business Outcome: Lower risk, clear answers for stakeholders, and freedom to pursue new opportunities with confidence.
IT Leadership, Not Just Support
You need a strategic partner who understands your business goals—not just someone who fixes things when they break. Technology should be a competitive advantage, not a constant headache.
Pain point: Current reality: IT speaks technical jargon, no strategic guidance, reactive break-fix mentality
GXA: GXA: Dedicated vCIO for strategy, quarterly business reviews, and a 12-month IT roadmap that ties technology, security, and AI to your business goals.
Business Outcome: Technology aligned with the business, clearer decisions, and IT that supports growth.
Budget Clarity & Predictable Costs
Surprise IT bills erode trust and make planning impossible. You deserve fixed, predictable costs with no hidden fees—and a clear understanding of the value you're getting.
Pain point: Current reality: Unexpected invoices, unclear pricing, hidden costs, no ROI visibility
GXA: GXA: Fixed, transparent pricing tied to your IT roadmap, with regular investment reviews so you always know what you're paying for and why.
Business Outcome: Predictable IT spend, clear ROI, and confidence that your budget matches your strategy—not surprise bills.
The GXA Difference
What makes us different isn't just what we do—it's how we lead and structure IT for you.
vCIO + vITM Partnership
Strategy and execution are separate—but tightly connected. Your vCIO leads roadmap, budget, and risk; your vITM drives standards, reliability, and follow-through. IT stops being random projects and starts operating as a real department.
Monthly On-Site Leadership (vITM)
Your dedicated vITM is on-site at least one day a month. They know your people, your systems, and your goals—not just your ticket history—and work to reduce noise, not just react to it.
Single Point of Accountability
No vendor finger-pointing. When something goes wrong, you call GXA. Your vITM owns day-to-day IT health and vendors; your vCIO owns strategy. We take responsibility for getting it resolved.
Fast, Human Support
15-minute average response time during agreed support hours, with clear escalation paths for critical issues. Your team gets help quickly, without feeling like a number in a queue.
"One Throat to Choke"
When you have a problem, you shouldn't have to wonder who's responsible. With GXA, you have a single point of accountability. Your vITM owns day-to-day IT health and standards. Your vCIO owns strategy. And when something goes wrong, we own fixing it—no finger-pointing at other vendors.
This accountability and leadership model is why 80% of our clients came to us after outgrowing their previous MSP—they had "support," but no real IT organization behind them.
Your Dedicated Team Structure:
Virtual Chief Information Officer
Strategy, roadmap, budgets, risk, quarterly reviews
Virtual IT Manager
Monthly on-site visits, standards, reliability, day-to-day IT health
Support & Engineering Team
Help desk, Engineering and NOC
gShield Security Team
Security operations and SOC—24/7 monitoring, incident response support, and ongoing risk reduction
What Brought You Here?
CEOs typically evaluate their IT partner when something specific happens. Which of these resonates?
Security Incident
A breach, ransomware scare, or phishing attack that exposed vulnerabilities
Explore Security LeadershipGrowth or M&A
Rapid expansion, acquisition, or opening new locations requiring IT scale
Explore Managed ITCompliance Pressure
Upcoming audit, new regulations, or client security requirements
Explore Compliance SolutionsUnpredictable IT Costs
Surprise invoices, unclear value, budget overruns every quarter
Explore Budget SolutionsIs Your Current IT Provider Meeting Your Needs?
Use this checklist to evaluate whether your IT partner is truly supporting your business growth. Check the questions your current provider can answer 'yes' to.
10 Questions Every CEO Should Ask Their IT Provider
Use this checklist to evaluate whether your current IT partner is truly supporting your business growth.
Do they come on-site regularly, or only when something breaks?
AccountabilityDo you have a single, clearly accountable owner when issues arise?
AccountabilityWhat is their guaranteed response time for critical issues—and how often do they hit it?
AccountabilityAre they SOC 2–attested and do they have CISSP-level security leadership?
SecurityHow do they detect and handle security incidents after hours (especially email and account compromise)?
SecurityDo they provide strategic IT leadership (roadmap, budget, AI/digital transformation), or just react to tickets?
StrategyCan you predict your IT spend month-to-month, and see how it maps to a 12–24 month roadmap?
TransparencyDo they manage and rationalize your technology vendors and SaaS stack, or are you still chasing vendors yourself?
TransparencyWhen issues recur, do they investigate and fix root causes—or just clear tickets and move on?
AccountabilityDo they understand the compliance and technology needs of your industry (HIPAA, SOC 2, PCI, etc.) and help you show due diligence?
StrategyYour Evaluation
Start evaluating your current IT provider
What to Expect: Before & After GXA
Typical IT Provider
GXA Strategic IT
The difference is clear
What Business Leaders Say
Christian OConnor
CEO, Diversified Healthcare Associates
Healthcare
"[PLACEHOLDER: Need verified CEO quote from Christian OConnor, DHCA]"
Cheryl Harding
CEO, James L West Center
Healthcare
"[PLACEHOLDER: Need verified CEO quote from Cheryl Harding, James L West]"
What Could Strategic IT Leadership Save Your Business?
Get a personalized estimate of potential savings with GXA's managed IT services.
Tell us about your company
Why CEOs Trust GXA
SOC 2 Type II
Independently verified security controls
CISSP Leadership
George Makaye, President & CEO
Microsoft Partner
Modern Work SMB Solutions Partner
21 Years
Serving Texas businesses since 2004
21 Years
Serving Texas businesses since 2004. Three-time Inc. 5000 honoree. We've navigated every technology cycle and helped hundreds of companies grow through strategic IT leadership.
Questions CEOs Often Ask
How is GXA different from our current IT provider?
Most IT providers are reactive—they show up when things break. GXA provides proactive IT leadership with monthly on-site visits, dedicated vCIO strategy sessions, and a single point of accountability. We're an extension of your leadership team, not just a help desk.
What does 'vCIO' actually mean for my business?
Your virtual CIO provides executive-level IT leadership without the $300K+ salary. They develop your 12-month IT roadmap, lead quarterly business reviews, advise on technology investments, and ensure IT aligns with your business goals. They're your strategic partner, not a technician.
How do you handle security incidents?
Our 24/7 Security Operations Center monitors your systems continuously. For critical issues, we guarantee 30-minute response times. After any incident, we provide root cause analysis and implement preventive measures—not just quick fixes that let the same problem happen again.
What's included vs. what costs extra?
Our fixed per-user pricing includes: 24/7 support, monthly on-site visits, vCIO and vITM services, vendor management, procurement, monitoring, and security basics. Major projects like office moves or new system implementations are scoped separately with clear pricing upfront.
How do you prove ROI on IT investment?
Every quarterly business review includes metrics on uptime, security incidents prevented, ticket resolution times, and cost trends. Your vCIO also tracks technology investments against business outcomes—helping you understand exactly what value you're getting.
Ready for IT That Works With You, Not Against You?
Get strategic IT leadership that understands business—not just technology. Predictable costs, proactive security, and a partner who's invested in your success.
30-minute consultation. No pressure. Just honest answers about whether we're the right fit.