IT That Accelerates Your Growth
Your developers should be shipping features, not managing infrastructure. GXA provides the IT organization that lets your team focus on building—with scaling support, DevOps expertise, and compliance handled.
21
Years serving Dallas-Fort Worth
15 min
Average response time
SOC 2
Type II attested
We support your tech stack:
AWS Azure GitHub CI/CD Microsoft 365Is Your IT Enabling—or Slowing—Growth?
Technology companies need IT that scales as fast as they do. When infrastructure struggles to keep pace, it costs you velocity, customers, and competitive advantage. Here's what we hear from tech companies before they partner with GXA.
Scaling Infrastructure Can't Keep Pace
Your product is growing faster than your infrastructure can support. Performance issues are becoming customer complaints.
- ▸ Cloud costs climbing without clear optimization strategy
- ▸ Performance bottlenecks appearing as user base grows
- ▸ No capacity planning for the next growth phase
- ▸ Infrastructure changes require developer time
- ▸ Scaling manually instead of systematically
DevOps Is Stretching Your Team
Your developers are spending more time on infrastructure than shipping features. They should be building product, not handling ops.
- ▸ Senior engineers troubleshooting network issues
- ▸ CI/CD pipeline problems slowing releases
- ▸ No dedicated DevOps expertise on staff
- ▸ Infrastructure as code inconsistently implemented
- ▸ Deployments delayed by environment issues
Cloud Costs Are Hard to Predict
AWS or Azure bills surprise you every month. Cost optimization feels like a full-time job nobody has time for.
- ▸ Unused resources running up costs
- ▸ Right-sizing instances requires constant attention
- ▸ Reserved capacity vs. on-demand decisions unclear
- ▸ Multi-cloud complexity adding overhead
- ▸ No visibility into cost-per-customer metrics
SOC 2 Compliance Is Overhead
Enterprise customers need SOC 2. But the audit process pulls your team away from building. You need help managing it, not owning it.
- ▸ Evidence collection consuming engineering hours
- ▸ Policy documentation falling behind
- ▸ Security questionnaires piling up
- ▸ Compliance becoming a sales bottleneck
- ▸ GRC platform setup and maintenance
Why Choose GXA for Technology Companies
We're not generic IT support. We understand scaling challenges, developer productivity, and what it takes to grow a technology company.
Built for Scaling Companies
We understand the pace of technology companies. Our support model adapts as you grow from 20 to 200+ employees.
Free Your Developers
Every hour your engineers spend on IT is an hour not spent shipping features. We handle ops so they can build.
Compliance Without Distraction
SOC 2 and security frameworks handled. We manage the process so compliance doesn't slow your sales or your team.
Modern Stack, Modern Support
AWS, Azure, CI/CD, containers, IaC—we speak your language and support the tools your team actually uses.
How GXA Helps Technology Teams
We focus on infrastructure scaling, cloud optimization, DevOps support, and compliance—so your team can focus on building product.
Infrastructure Scaling Support
Strategic planning for growth. We help you scale infrastructure proactively so performance keeps pace with your product success.
DevOps & Cloud Operations
Your developers focus on code. We handle infrastructure operations, cloud optimization, and the ops work that distracts from shipping.
Cloud Cost Optimization
AWS, Azure, GCP—we analyze usage patterns, right-size resources, and implement cost controls that make cloud spend predictable.
SOC 2 Compliance Handled
We manage SOC 2 so you can focus on building. vCISO services with Vanta or SecureFrame handle evidence, policies, and auditor coordination.
Co-Managed IT for Dev Teams
Your team handles Tier 1. We provide Tier 2/3 escalation, strategic guidance, and enterprise tools without full-time overhead.
24/7/365 Support
Your platform doesn't stop at 5pm. 15-minute average response time. Critical issues get immediate attention around the clock.
What Technology Companies Get with GXA
Strategic IT leadership + modern stack expertise + support built for scaling companies.
Strategic IT Leadership (vCIO) for Technology
Your vCIO connects technology investments to product roadmaps, scaling requirements, and growth strategy. Quarterly reviews keep IT aligned with business direction.
Monthly On-Site IT Management (vITM)
Your vITM owns day-to-day IT health and standards, ensures reliability and performance, and resolves recurring issues before they impact productivity.
Dev Stack Expertise
AWS, Azure, GitHub, CI/CD pipelines, development tools—we understand the tech stack your team uses and support it accordingly.
Compliance as a Service
SOC 2, HIPAA, ISO 27001—we handle compliance frameworks so you can focus on building. GRC platforms, evidence collection, audit coordination.
Predictable IT Budgets
Know your IT spend for the entire year before your board meeting. Infrastructure scaling, compliance milestones—all planned in advance.
15-Minute Response Time
When your platform is down, customers are waiting. Average 15-minute response. 24/7/365 availability. Critical issues get immediate attention.
The Virtual IT Department Model
What makes GXA different from other IT providers? We don't just provide support—we provide IT leadership that aligns technology with your growth strategy.
Strategic IT Leadership (vCIO)
Your vCIO connects technology investments to your product roadmap. Quarterly reviews, annual IT budgets, and a 12-month plan that accounts for scaling, compliance milestones, and growth.
- • Technology strategy aligned to business goals
- • Budget development and cost optimization
- • Scaling and capacity planning
- • Executive-level IT partnership
Monthly On-Site IT Management (vITM)
Your vITM owns day-to-day IT health and standards. Monthly on-site visits, reliability and performance monitoring, and proactive issue resolution—before problems impact productivity.
- • Monthly on-site visits
- • Reliability and performance optimization
- • Reduces recurring IT issues
- • Protects vCIO from firefighting
Frequently Asked Questions
Common questions from technology companies considering a partnership with GXA.
How do you support our cloud infrastructure (AWS/Azure)?
We provide strategic cloud management including cost optimization, capacity planning, security configuration, and operational support. Your developers focus on application code; we handle the infrastructure layer.
Can you help us achieve SOC 2 compliance?
Yes. Our vCISO services include SOC 2 Type I and Type II support using GRC platforms like Vanta or SecureFrame. We handle evidence collection, policy documentation, and auditor coordination—so your team stays focused on building.
What's Co-Managed IT and is it right for our dev team?
Co-Managed IT means your internal team handles day-to-day user support while we provide 24/7 escalation, strategic guidance, enterprise security tools, and vCIO leadership. It's ideal for tech companies with capable internal resources who need senior expertise without full-time overhead.
How quickly can you respond to production issues?
Average 15-minute response time for critical issues. Our 24/7/365 NOC and helpdesk ensure production problems get immediate attention, regardless of when they occur.
How We Work Together
A proven process for smooth onboarding and continuous improvement:
Discovery
We learn your business, goals, and high-level IT and security gaps.
Onboarding
We deploy our tools, document your environment, complete a deep assessment, deliver a gap report, and transition support to GXA.
Strategic Planning
Your vCIO builds a 12-month IT and security roadmap aligned with your objectives and budget.
Optimization
We execute the roadmap and continuously refine standards—so IT gets cleaner, quieter, and more strategic over time.
Ready to Scale Without IT Holding You Back?
Your team should be building product, not fighting infrastructure fires. Let's make IT an accelerator for your growth, not a bottleneck.