What's Always Included

Whether you choose Fully Managed or Co-Managed IT, these capabilities are always part of your partnership with GXA. One predictable fee—no surprise bills.

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Strategic Leadership

  • Dedicated vCIO for technology roadmap planning
  • Virtual IT Manager for day-to-day IT health & standards
  • Quarterly business reviews with executive team
  • Annual technology assessment and planning

Support & Operations

  • 24/7 support & engineering with 15-minute avg response
  • AI-powered ticket routing and prioritization
  • Experienced team familiar with your environment
  • On-site support when needed

gShield Security

  • 24/7 managed detection and response (MDR)
  • Email security and anti-phishing
  • Security awareness training
  • Threat monitoring and response

Infrastructure Management

  • Server and workstation management
  • Network monitoring and optimization
  • Patch management and updates
  • Asset inventory and lifecycle management

Backup & Recovery

  • Cloud backup solutions
  • Disaster recovery configuration
  • Regular backup testing and verification
  • Data restoration support

Vendor Management

  • Software license management
  • 3rd party vendor coordination and escalation
  • Contract review and negotiation support
  • White glove IT procurement services

No Surprise Bills. Ever.

We believe in transparent, predictable pricing. Your monthly fee covers everything listed above—plus the peace of mind that comes from knowing exactly what IT costs.

Need something beyond the standard scope? We'll discuss it upfront, never surprise you with a bill.

Ready to See What GXA Can Do?

Get a customized quote based on your business size, industry, and technology needs.