Manufacturing Demands
In manufacturing, technology isn’t just a business tool—it’s part of the production line. When systems go down or run slowly, the impact ripples through the entire operation. Data-Matique needed IT that worked as reliably as their manufacturing equipment.
The Challenge
Data-Matique was experiencing several IT challenges common in manufacturing environments:
- Aging infrastructure that couldn’t keep up with modern demands
- Reactive IT support that only addressed problems after they occurred
- Lack of strategic planning for technology investments
- Concerns about security as cyber threats increasingly target manufacturing
GXA’s Manufacturing Expertise
GXA understands manufacturing. We know that production schedules are tight, margins are competitive, and downtime is costly. Our approach was designed to minimize disruption while maximizing improvement:
Assessment and Planning
We started by understanding Data-Matique’s operations, identifying critical systems and potential vulnerabilities. This informed a prioritized improvement plan.
Strategic Upgrades
Rather than a disruptive overhaul, we implemented improvements in phases:
- Network infrastructure upgrades for faster, more reliable connectivity
- Server and workstation improvements for better performance
- Security enhancements to protect against modern threats
- Backup solutions ensuring business continuity
Ongoing Management
Data-Matique now benefits from:
- Proactive monitoring that catches issues before they impact production
- Responsive support when problems do occur
- Regular maintenance keeping systems optimized
- Strategic guidance for future technology investments
The Manufacturing Partner Advantage
What sets GXA apart for manufacturing clients is our understanding that every minute of downtime has a real cost. We measure our success not just in tickets resolved, but in production hours preserved.
Data-Matique now has IT infrastructure that supports their operations instead of hindering them—and a partner committed to keeping it that way.