World-Class Manufacturing Meets World-Class IT
The Manufacturing Company has been creating the world’s finest food display equipment for over 65 years. Their peerless engineering and design team creates stylish, high-functioning equipment for food retailers worldwide—from single-unit operators to multi-national companies.
“Our reputation for visually appealing, quality equipment at competitive pricing is unmatched,” notes the company president. “But it is our ability to tailor any design to our customers’ specific needs, along with our attention to detail and world-class customer service that has distinguished us in the foodservice industry.”
The Challenge of Relocation
When The Manufacturing Company relocated from the Northwest to Dallas, they faced a significant challenge: finding a local IT provider who could match their commitment to excellence. They needed technology that could:
- Support bespoke engineering and design services
- Meet growing global demand for their products
- Minimize downtime in manufacturing operations
- Provide quick response times both remotely and on-site
They chose GXA Network Solutions—a partner who shares their philosophy: “If we can’t build it better than competitors, we won’t build it!”
The GXA Solution
GXA immediately identified a critical problem: a lack of coordination between strategic business objectives and IT initiatives was eating away at the company’s potential performance.
Aligning IT with Business Strategy
Starting with a comprehensive problem-prevention audit, GXA developed a technology plan that:
- Boosted speed of operations
- Improved responsiveness to worldwide customers
- Enhanced internal performance metrics
Building for Growth
GXA implemented a technological backbone supporting both current and future needs:
Hybrid Cloud Infrastructure
- Cost-effective cloud solutions for storage and processing
- Key operations and data retained on-site for control
- Scalable architecture ready for growth
High-Speed Connectivity
- Robust, stable fiber Internet service
- Faster, more reliable communications
- Support for global customer interactions
Streamlining Collaboration
GXA transitioned the company to Microsoft Office 365, improving staff communication internally and with clients worldwide. First-class collaboration now empowers more effective teamwork and faster customer response.
Protecting Against Downtime
With customers in multiple time zones and pressing manufacturing deadlines, downtime is incredibly costly. GXA implemented comprehensive cloud backup and disaster recovery, ensuring:
- Protection of critical business data
- Faster recovery from any disruption
- Guaranteed business continuity
Virtual CIO Services
Functioning as a full IT department and Virtual CIO, GXA continuously aligns technology with business goals:
- Vendor management
- Equipment and network monitoring
- IT project management
- Strategic guidance for technology investments
The Results
Today, The Manufacturing Company’s technology fades into the background and just works—exactly as it should. With GXA handling IT, leadership can focus on what they do best: creating world-class food display equipment for their global customer base.
As the VP of Operations notes: “GXA’s responsiveness has been exemplary, and their staff very knowledgeable. Simply put, we highly recommend GXA.”