IT Support for Texas Law Firms

Yes. Our IT support for law firms is designed around the attorney's duty of confidentiality under ABA Model Rule 1.6 and the Texas Disciplinary Rules of Professional Conduct. We implement access controls, encryption, audit logging, and vendor agreements (BAAs / DPAs where relevant) so you can demonstrate reasonable efforts to prevent unauthorized disclosure of client information.

GXA supports the document management systems most Texas law firms rely on, including iManage, NetDocuments, and Worldox. We also support practice management platforms like Clio, PracticePanther, and MyCase, as well as time & billing (ProLaw, Elite/3E) and e-discovery workflows.

Yes. Our 24/7/365 helpdesk and engineering team means you are never left waiting when a filing deadline is two hours away or a witness deposition is starting at 7 AM. For trial teams, we can also stage pre-trial readiness reviews to ensure laptops, mobile hotspots, and presentation technology all work before you get to the courthouse.

Every GXA engineer works under signed confidentiality agreements. Access to firm systems is controlled through privileged access management (PAM), logged, and reviewed. For particularly sensitive matters, we can configure matter-level access restrictions so only authorized personnel — internal or external — can view specific client files.

Law firms are high-value targets for attackers. Our gShield cybersecurity platform for legal clients typically includes 24/7 MDR, endpoint detection and response, email security (business email compromise is rampant in legal), DNS filtering, encrypted backups, multi-factor authentication, conditional access, and ongoing phishing simulation and security awareness training. A dedicated vCISO develops your written information security program.

Yes. GXA supports the infrastructure that litigation technology runs on — storage, processing capacity, secure data transfer to e-discovery vendors, matter-centric file structures, and outbound encrypted portals for opposing counsel. We partner with your litigation support vendors; we do not replace them.

GXA is an IT consulting firm with a Virtual IT Department model — every law firm client gets a named vCIO for strategy, a vITM for day-to-day operations, and a vCISO for security leadership. We are SOC 2 Type II attested, ISO 9001:2015 certified, and 21 years into serving Texas businesses. Firms pick us when they are tired of ticket-queue IT and want named professionals who understand how a law firm actually runs.